Terms Of Use

Our company provides you with the opportunity to pay for your order in any of the following ways:

a) Cash on delivery. When you receive the goods, you pay to the employee of the courier company without being charged cash on delivery costs.

 b) By deposit in the company's account. After depositing the money in the bank account, send us a copy of the bank order by fax to 2102813046 or e-mail: info@halihali.gr just enter the order number and your name as the reason for the deposit receipt and we will be informed that you have put the money and we will ship the product.

BANK ACCOUNTS:

EUROBANK: 0026.0063.48.0200436335 IBAN: GR29 0260 0630 0004 8020 0436 335

ALPHA BANK: 188002320003195 IBAN: GR06 0140 1880 1880 0232 0003 195

National Bank:51800188131 ΙΒΑΝ: GR27 0110 5180 0000 5180 0188 131

The account name: HOUSE CONCEPT Ε.Π.Ε.

Shipping charges

Delivery within Attica is free.

Shipping throughout the rest of Greece is free for purchases over € 150.00.

For purchases under € 150.00, the shipping charge is charged to the customer. 

The receipt of your order is done after consultation with the company.

 

Possibility of Return

You have the right to return the products you bought, free of charge within 7 working days from the date you receive the products. In this case, you are charged only the direct cost of transporting the products, ie the cost of transport costs during shipment and return. Returns are only accepted if the products you wish to return are in the same condition in which you received them, in the same packaging as delivered to you, together with the retail receipt or invoice. For your desire to return the products you bought, send us an e-mail at info@halihali.gr In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way their return will take place , your refund will be completed within 15 days from the date we receive the products. Please contact us before returning any product.

*Return is not accepted for products that have been processed based on the desired dimension (custom made).

Our company recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. The security of our Online Store is achieved by the following methods:

Customer Identification

The codes used for your identification are two: the Entrance Code (e-mail or username) and the Personal Security Code (password), which every time you enter them provide you with absolute security access to your personal information.

Allows you to change your Personal Security Code (password) and e-mail address as often as you wish. You have the opportunity to permanently delete the account you created on our website, when deleting an account all information and data collected by our company are permanently deleted. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise our online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest you use not only letters and numbers but also symbols and password creation.

Ensuring the Confidentiality of the Transfer of Your Personal Data
To ensure the confidentiality of data transfer, we use the encryption protocol.

Controlled Access (firewall)

Access to our systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and company information.

Encryption

Our system first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. Our systems send you information following the same encryption process.

Wherever you enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is encryption.

Encryption is essentially a way of encrypting information until it reaches its intended recipient, who can decrypt it using the appropriate key. When ordering and if the user / customer has logged in with his username and personal password in our online store, all communication between your computer and our systems is encrypted. That is, every time you send information to the system, your browser first encrypts it using a key and then sends it to the system

Our system first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. Our systems send you information following the same encryption process.

Confidentiality of Transactions

Confidentiality is self-evident. The same basic principles that govern classic transactions apply in the case of e-commerce. All information transmitted by the user / member to our company is confidential and our company has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:

Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.

Our company does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority.

In case our company uses third parties to support its systems, it takes care to ensure confidentiality.

Subject to the provisions hereof, regarding Personal Data, you may request any information held about you as well as their correction in the event that you can substantiate the existence of an error.

For your own safety, you should also treat all information provided through the service as confidential and confidential and not make any disclosure to third parties.

When you visit our pages you may be asked to provide your personal information (name, surname, email address, product shipping address, etc.) as a rule to process your orders or to provide our services. Any personal data that you declare anywhere on the pages and services of the website, are kept solely for reasons related to your transactions with us, the improvement of the services provided and the operation of the respective service and may not be used by anyone. third (with the exception where provided by law to the competent authorities only).

In any case, our employees who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Every reasonable measure has been taken to secure your data. Your personal information in extremely rare and special cases may be disclosed to companies that work with us, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information does not exist any illegal processing.

For any question or suggestion or statement related to these issues please contact us using the special contact form in the contact menu

At any time the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data.

The website operates in full compliance with the new European Union directive on data security and privacy.

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